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Welcome to IDWearHouse Online Shopping Store!

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Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Your orders can be shipped in different ways including a dispatch riders or Bolt delivery etc.

The shipping method used can determine the amount of time taken for your goods to reach you 

Do You Ship Internationally?

It all depends on the quantity of goods you are willing to purchase from us. The bigger the order, the more possible it becomes to ship it internationally 

How Long Will It Take To Get My Package?

Distance could only say how long it will take.

Moreover, we will let you know the delivery date before your purchase 

PAYMENT

What Payment Methods Are Accepted?

For now, we take Bank transfer, payments on delivery. And hoping to add flutterwave, PayPal and Cr yp.to  payment for international orders

Is Buying Online here Safe?

Buying from us is 100% safe as we ensure good services to our customers in respect to our Brand's name

ORDER & RETURNS

How do I place an Order?

Find the package you are willing to purchase

Add it to cart.

Checkout your cart.

Make payments.

Get your goods delivered.

 

 

 

 

 

 

 

 

 

 

 

How Can I Cancel Or Change My Order?

There is an option that's let's customers cancel a mistake order. However, it's important you let us know on the live chat or email that you have an order cancelled.

Do I need an account to place an order?

Yes, you need an account, so that whenever you need to shop again. Your histories and purchase logs will still be there to help. 

 

It helps us identify regular customers and customers with discount purchase price.

How Do I Track My Order?

A tracking number will be given to you. And the details of the delivery. Use it on our website to know the status of your order

How Can I Return a Product?

It can only be returned if approved by us. You can ship it back by any preferable logistics or ride chosen by us